Privacy Policy

At Bunbury Skin Cancer Clinic, we are committed to protecting the privacy and confidentiality of our patients and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

Collection of Personal Information
We may collect the following types of personal information:

Name, address, phone number, and email address.
Date of birth, gender, and emergency contact details.
Medical history, records, and related information required for treatment.
Payment information for billing purposes.
Any other information you provide to us directly or indirectly, including via our website, phone, email, or in-person communication.

Use of Personal Information
Your personal information is collected and used for the purpose of:

Providing medical services, advice, and care.
Managing and maintaining accurate medical records.
Communicating with you about appointments, follow-ups, or health-related matters.
Billing, administration, and managing clinic operations.
Complying with legal and regulatory requirements.

Disclosure of Personal Information
We will only disclose your personal information to third parties where:

It is necessary for your medical care (e.g., referrals to specialists or pathology services).
You have provided consent.
It is required or authorised by law.
It is necessary to prevent a serious threat to health, safety, or welfare.

Storage and Security of Personal Information
We take reasonable steps to ensure your personal information is protected from misuse, loss, unauthorised access, modification, or disclosure. This includes secure storage of physical records and the use of encrypted systems for electronic records.

Accessing and Correcting Your Information
You have the right to access your personal information and request corrections if it is inaccurate, incomplete, or outdated. To make such a request, please contact us at the details below.

Privacy Concerns and Complaints
If you have any questions, concerns, or complaints about our privacy practices, please contact us. We will investigate and respond promptly to your concerns.

Contact Details
Bunbury Skin Cancer Clinic
Phone: (08) 9791 1655
Email: enquiries@bunburyscc.com.au
Location: 2 Mary Street, Bunbury

Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The updated policy will be available on our website or upon request.

Thank you for trusting Bunbury Skin Cancer Clinic with your care and information.